The body of French consumer UFC Que Choisir has published a page on its website advising consumers having been fooled by offers of free samples of capsules of Acai Berry and Colon Cleanse, products expected to lose weight.
Behind the attractive possibility to receive free samples actually hides a trial offer that turns automatically after 2 weeks in order to pay products. Network Anti-scam, a partner of the UFC-Que Choisir, has received some 260 complaints.
Several websites are presented as evidence of blogs that extol the virtues of supposed slimming of the acai berry. For these sites, it is possible to obtain free samples. Just click on the link and enter a credit card number to cover shipping costs.
But ten days after receiving the free products, customers find that their card was charged, often twice, more than 80 euros! Every 30 days, an order is so charged.
These explanations are provided only on the second page of the site, after giving name, address and credit card number. They are also detailed in the general conditions of sale, in English. The company markets these products is VIV3 LABS, located in the United Kingdom.
UFC-Que Choisir gives the following advice to people who requested free samples:
"It is above all imperative if we ordered samples, stop the machine before receiving other products, canceling the registration as quickly as possible, by telephone, and insisting on written confirmation. To be sure not to be charged, it can also appeal against the card, which incur a cost. If the samples have already taken place, it is best to contact his bank and explain that was the victim of fraudulent use of bank cards. With the risk that the agency considers this claim prohibited. Some people have been reimbursed by sending a letter to the address of the company in Scotland.
How are your diet today? Upset of
